Tags in emails - Atlassian Answers

[Renjith Pillai]

Can the tags that are associated with the question also be added to the email notifications?

[Jeremy Largman · Accepted solution]

Ah yes, I'm here! Actually this is already an implemented feature! Have another look in the email template. You'll see in the bottom. It looks like there's a bug in it (one of the tags is blank). Perhaps it should be more noticeable - not in the footer?

[Renjith Pillai]

Where in the email Jeremy, I couldn't locate.

[Jeremy Largman]

It's in the footer - "this message was sent to you because ...". At this point, it's probably because you are subscribed to the issue. Initially, it's because you're watching a tag.

It must be really hard to spot if you still didn't see it after looking! Ok, I made a feature request to make it more prominent. For now, you can at least make a mail filter on that text...

[Renjith Pillai]

Yeah, that I saw. My point was, can this text contain which are the actual tags related to the question. For example if a question has 'jira-development' & 'jira' as tags, in the email can this be able to added?

[Renjith Pillai]

Actually it is not for email filters. While reading an email notification from Answers many times I have wondered whether this is for OnDemand or Downloaded usage of the product. This information is available only in the tags. Users generally do not say anything about this since the tags clearly mentions this.

[Jeremy Largman]

Out of use-case curiousity, why do you want to see that? Do you make email filters in different categories?

[Jeremy Largman]

Ah, ok, makes sense now, thanks. https://jira.atlassian.com/browse/ANSWERS-506.

[Jobin Kuruvilla [Adaptavist]]

Shouldn't that be a feature request? ;)

[Renjith Pillai]

Yeah, was expecting Jeremy to see this and make it into a feature request :)