I have created a mandatory field in my project. I want when I clone the tickets this field value should not be copied to the new ticket.
-When we clone the ticket we see a summary field, I want this field as well on the same screen.
For ex- I have created a new mandatory field as Regions and it has options Asia
Europe and America. When I clone the issue the value of this field should not copied.
Welcome to the Community, @SM !
Is the field also mandatory in the target project you want to clone into? If yes, that could be a problem, because the fields needs to have a certain value when the cloned issue is created.
With your Jira cloud app Deep Clone for Jira, you could either
If you have questions or feedback about Deep Clone for Jira, don't hesitate to get in touch with our support.
welcome to the Atlassian Community.
For a very similar requirement we successfully used "Clone Plus" App (Appfire) from Marketplace.
Possibly there are similar Apps available meanwhile - you would have to check through https://marketplace.atlassian.com
Even if you decide to go with Clone Plus be noted this App needs extra payment - but you can test using a trial if it meets your needs.
From what you wrote this is absolutely doable.
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