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only group creator cant see active sprint

php717
php717 Jul 30, 2022

im group creator, and since last week cant see active sprint and backlog

all other team member's can see it no problem

i can see road map and can create issues

but active sprint page and backlog blank (only for me)

 

Screenshot 2022-07-30 at 23.57.44.pngScreenshot 2022-07-30 at 23.57.58.png

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Joseph Chung Yin
Joseph Chung Yin
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Jul 31, 2022

@php717 -

Welcome to the community.  You need to ensure that the filter query used by the boards are shared with you for Viewing at the minimum.  Check with your board admin for assistance.

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

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php717
php717 Jul 31, 2022 • edited

i am  the group admin :-)

and of course setting all enabled

 

 

Screenshot 2022-07-31 at 20.28.43.png

so far i have found only one error

im not sure why its coming up.. as main ligvo is english

 

Screenshot 2022-07-31 at 20.33.02.png

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Joseph Chung Yin
Joseph Chung Yin
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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Jul 31, 2022

Did you check the filter query used associated to the boards?  and check the permission against the filter query.  It is different then the project permission.

Best, Joseph

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php717
php717 Jul 31, 2022

Screenshot 2022-08-01 at 00.46.34.pngScreenshot 2022-08-01 at 00.46.45.png

dashboard filter not exist.. (i have never tampered with it)

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php717
php717 Aug 01, 2022

ill pay for the support..

but i need advise on fixing this..

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Joseph Chung Yin
Joseph Chung Yin
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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Aug 01, 2022

@php717 -

Access your Scrum board and click on the "..." symbol upper right and select Board settings option.  In the Board setting UI, review the filter query used against the board.

2022-08-01_17-17-43.png

Hope this helps.

Best, Joseph

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php717
php717 Jul 31, 2022

Anyone know what it may be ??

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