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I set up a Roadmap plan and the users I added to the plan are able to view the plan, but unable to see any issues tagged in the plan.
I've checked the following:
Not sure what else I need to change so the users can see the issues within the plan. Any suggestions would be greatly appreciated.
Hello @Ann Sciandra ,
From the Plan Setting, ensure the Access Control permission points to the correct group for Edit ad View.
Also, check that Advanced Roadmap Users or Advanced Roadmap Viewer make sure the user you are sharing Plan with is in one of the assigned groups.
Hope this helps. :)
Welcome to the community!
Do these users have access to see the content of the plan in native Jira?
As AR permissions do not override Jira permissions, so despite you giving them access to the Plan if they do not have access to the Jira Project/s within the plan, they will not be able to view the content.
Can anyone see the issues in the plan? Presumably you can?
What about other plans, are they working and are there any differences in their configuration?