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User cannot Drag & Drop

Julia February 24, 2022

There is a saved view in a Jira Plan where the following are true 

  • Sort By: Rank 
  • User 1 and 2 are editors on the roadmap 

User 1 can drag & drop issues to reorder. 

User 2 cannot. 

Please help me troubleshoot! 

 

1 answer

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Answer accepted
Julia February 24, 2022

User 2 didn't have Sort By: Rank 

 

Good note: even if it is a saved view, not all the settings will remain. I am not sure what is saved and what isn't, but sort by: rank was saved in the view, but when another user opened that view, it was not that way on her end. 

 

Any who, problem solved 

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