Teams and Shared Teams confusion in Advanced Roadmaps

[Ian Rees]

I am struggling to understand the difference between Teams created under the People tab and Teams available in a Plan.

I have created a Team - there weren't many options and I see it labelled an "Open Team".

Now when I create a Plan I would like to allocate that team to the Plan.  If I go to the Team view in my Plan, it says "No teams added yet" and there is a button to Add a Team.  

When I add a Team - I get the option to "Add an existing SHARED team" and my team isn't listed but I can't see anywhere to change my team to a Shared Team. It appears that the only way I can get a team in my plan is to create a "plan only team" from that view.  But why would I have to do that and I now have two sources of Team ??? Can somebody help me understand please

[Curt Holley]

Hi @Ian Rees 

You need to create Teams either in the plan or as a shared team via the Shared teams section.
Have a read of this: Manage Teams in your Advanced Roadmaps plan | Jira Software Cloud | Atlassian Support

[Ian Rees]

Thanks very much Curt. I've worked that out now but what is the purpose of the Team created under the People tab in Jira software. It doesn't seem to have a purpose because you can't use those Teams in planning. Is that that Team totally disconnected from any Teams I use in my plans. Why have two sources of Teams???

[Curt Holley]

The team concept in the People section is just a kind of virtual team. It is pretty much a one trick pony and that trick is, you can @ mention the team and all the members will get the notification.

Atlassian are about to roll out a whole new (integrated team concept) as they agree/realise that the two not connected team concepts are less than ideal.