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Stories not appearing under epic though linked through epic link

Ramya Yarru

Hello Team,

I have create a plan using filter and board as issue source and I have stories linked to Epic using epic link but I don't have stories listed under epics in my plan. I do have bugs and other issues types.

Kindly suggest on what I could be missing or doing wrong.

Comments

Benjamin Morgan

I'd start by checking that the filter and board issue source you are including returns the stories in the query. If you cannot see the stories when you run the filter directly then its possible your filter is excluding the stories somehow.

Next you could check if you have any view settings that might be hiding the story issue types? It is unlikely but is it possible you have something broken in the hierarchy configuration?

Dave

Hi @Ramya Yarru ,

In addition to @Benjamin Morgan's suggestion, I'd also recommend taking a look at the following documentation page as it provides quite a comprehensive list of other things that you can check: https://confluence.atlassian.com/advancedroadmapscloud/troubleshooting-missing-issues-1026042894.html

Regards,

Dave

Ramya Yarru

@Dave @Benjamin Morgan Thank you for guiding me through, I see an issue with stories as it is being listed under Epics in "Scope" option of wizard. Any idea what could be causing it? apart from it I do have the stories in releases, filter and board appearing and it is not excluded. PFA.

Dave

What is the workflow state of the missing issues @Ramya Yarru ? If they are in a resolved state, when were they resolved?

Regards,
Dave

Ramya Yarru

@Dave Taking an example of CWAP-7723, it is in progress and is unresolved. Any idea why this story is under epic rather than getting listed under story and in plan they appear under " issues without parent" rather than getting listed under related epic.

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