Portfolio for JIRA - Epic with various projects child issues

[julien fraisse]

Hi guys,

The use case is pretty simple but I don't understand why it's not working:

I have 2 projects ES and OBT. I have 2 boards for my 2 teams.

- 1 board includes the entire ES project + issues from OBT project that have a specific component (let's call it X)

- 1 board includes the entire OBT project - issues from OBT project that have the X component

Therefore, those 2 boards are pretty exclusive. No issue is present on both, i've double checked it.

Here's the thing: When I import the scope, I choose the 2 boards and, by default, issues from the OBT project with the component X are unchecked. Not a big deal since I can select all. But, if I add a new one to the epic, it won't appear in my plan, which is very annoying. It means I would have to redo an import every time one of the team is adding an issue like this one.

Do you have any idea on this one? Should we migrate those issues to the same project (ES)? The reason we kept like this is that the component fixversion would coexist on both projects and that's not ideal.

Thanks

Julien

[Chung Park Chan]

I understand how the projects are configured. While replicating the behavior, I'm not entirely clear on what you meant by the following line. 

But, if I add a new one to the epic, it won't appear in my plan

Could you clarify what did you add to the epic?

[julien fraisse]

Hi Chung,

Thanks for your message. What I meant is that if, after the creation of my plan, I create an user story under an epic which is from a different project, it won’t be part of my plan’s scope unless I redo the import of all the issues.

thanks 

julien

[Chung Park Chan]

Hey Julien, 

Any issues outside of the 'Issue sources' will not show up in the plan, even if it is linked to an Epic that exists in the plan. 

[julien fraisse]

The problem is those issues are in the results of the board filter.

Here are my 2 boards respective filter:

TEAM ES:

project = ES OR project in (OBT) AND component in ("Buying Flow", Frontend) ORDER BY Rank A

TEAM OBT:

project = OBT AND (component is EMPTY OR component not in ("Buying flow", Frontend)) ORDER BY Rank ASC

the issue in the screenshot does have the component "Buying Flow", does appear in Team ES board but it's not part of the scope unless I redo an import of issue sources by selecting all the issues