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Plan not visible to others

Peter Riise April 21, 2021

I have made a plan, and no one (even the other "editors" of that plan) only see an empty space when they enter that plan. 
I have sent out both the regular link to the plan and a Shared Read-Only link both show an empty plan for all!

Then I enabled Scenarios and then they could see the plan?!?

Is that the correct way to do it or?

 

2 answers

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Jotter Verhaeghe
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June 13, 2022

I experienced a similar issue:

You may be using a filter (to select your content) that is not accessible to the people whom you are sharing your plan with.

0 votes
Dave
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 21, 2021

Hi @Peter Riise,

That sounds really unusual ... are you on Cloud or Server / DC and if you're on Server which version of Advanced Roadmaps are you using?

Things definitely shouldn't behave in the way in which you're describing,

Regards,

Dave

Peter Riise April 21, 2021

I'm on Cloud

Yes really weird. 

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Dave
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 21, 2021

I think this is worth raising a support request so that we can look into this, could you do this via https://support.atlassian.com/contact please?

Thanks,.

Dave

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Peter Riise April 23, 2021

It seem that if i assign a specific user made group to have access instead of "All Advanced Roadmap users" it works.

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