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Filter for custom field not displayed in Plan's Roadmap view

unknown

Hi JIRA Community,

we are using Advanced Roadmaps Cloud version in Advanced Planning Interface. Here we are trying to display a custom field in the filter-dropdown - it is a "Select List (single choice)", so should be supported. It has been added successfully in the plan's setup for custom fields already.

However, it is not visible in the filter dropdown. Does anybody have an idea what the problem could be, or where to look?

Thanks in advance!

Raphael

Comments

Sachin_q0v8o8

Hello Raphael,

I am on server version and I was able to display select list(single choice) custom field on my plan

1. I have added custom field from : more next to the plan name > Configure > Custom fields.
2. I went back to my plan and chose the custom custom field from "fields" dropdown

Like you mentioned "Select List (Single choice)" is supported, so you shouldn't have any issues.

unknown

Hi Sachin - thanks for the quick reply!

I have done exactly that. Now I am trying to access that custom field among the filters, and I do not see the possibility to do that as explained here for the example "Urgency":

https://confluence.atlassian.com/advancedroadmapscloud/filtering-issues-998651076.html

Bildschirmfoto 2020-06-22 um 20.46.47.png

Do you have any idea on that?

Sachin_q0v8o8

Hey Raphael, do you see same behavior on your other plans? if you haven't tried it yet, I would go ahead and create a new plan with different issue sources and try adding that custom field on their and confirm.

Vishwanathan Subramaniam

Hi,

I have the same issue as well. Custom fields ( single and multi select) although show up as "supported" when you add them, do not show up in the filters. Not sure if I am missing anything in the settings? Only the default fields show up in the filters and nothing else. Any help on this will be greatly appreciated.

Fahim Ahmed_fmu846

Having this same issue with a User Picker (single user) custom field which is supposed to be a permitted field type

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