Can I use custome field Team (Advanced Roadmaps) with Automation for Jira?

[Olga Kolov]

Hello all,

I want to create a task if the field Team (Advanced Roadmaps) will be changed to my team. How can I do it? I know, that with JQL one can use the field for board filter. But in Automation rules I can't find the field in the list of of fields to observe for the action.

Can anybody help me?

Thank you very much!

[Curt Holley]

Hi @Olga Kolov 

Go to the more options section of the Edit issue action. Then set it up as per the screenshot below. In this example I use Team 6.

You just need to know the ID of your team. Procurable via JQL using

 "Team[Team]" = 

not just 

Team =

that way, you can type your teams name and JQL will change it to the ID for you.

[Olga Kolov]

Hello @Curt Holley , thank you for your reply!

But I want to configure the trigger if this field bekomes the Team = 6 then do it... And in this case, I don't have possibility to enter the additional fields...

Or I don't see something important? ;) Sorry, I have changed the layout to english, but the Automation App is staying german.

Kind regards, Olga

[Curt Holley]

Right.

Perhaps doing via a scheduled rule using JQL is the best bet. Not real-time/ideal, but a means to an end??

[Bill Sheboy]

As an alternative, you could try the generic Issue Updated trigger and add an Advanced Compare Condition to check the Change Log for the team value change.

__Bill

[Olga Kolov]

@Curt Holley  @Bill Sheboy  thank you guys! I'll try it!

Have a nice day!

BG Olga

[Bill Sheboy]

Hi @Olga Kolov  -- Welcome to the Atlassian Community!

Disclaimer: I do not have advanced roadmaps...

You can determine if there is a smart value available for a field using the method described in the article below.  Basically, you find an example issue, use a browser to call the REST API, and then search for your field.  Here's the how-to: https://support.atlassian.com/jira-software-cloud/docs/find-the-smart-value-for-a-field/

If you find a field, and it is not listed in the issue field changed trigger, you could try the generic Issue Updated trigger, and then check the change log for updates using a condition test.

Best regards,
Bill

[Olga Kolov]

Hi @Bill Sheboy 

thank you for the tip. 

Kind regards, Olga