Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Advanced Roadmaps - Plan menu stopped showing on Jira Server


I have a self hosted Jira Server (Software) and Advanced Roadmaps app.

It had a main menu item Plan, that I used to access all Prtfolios, plans, etc.

Some days ago the menu disappeared. Not sure, but maybe it happend after I did upgrade some of the plugins that showed "upgrade is available", which I do from time to time.

When I go to Manage apps, I see that ...

This app couldn't be loaded. It has one or more errors that prevent it from being enabled.

Version: 8.19.1
Vendor: Atlassian
App key: com.radiantminds.roadmaps-jira
License details: 10-user commercial license, Standard, expires 2023-02-25
License status: Valid
License SEN: SEN-11396208
But I cannot find these errors, I did the health checks and log scan, and it indicates no
When I use the "Get started" button from the plugin list, at the Advanced Roadmaps - then it takes me to create a new plan, that I can do and work on that plan. But as soon as I switch to another page/screen, then there is no way to come back to any plan I had, because there is no Plan menu or any other entry point to that plugin.
What can I do?


1 answer

0 votes
Daniel Ebers
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Jan 17, 2023

Hi @Maciej Puchalski

the error "This app couldn't be loaded. It has one or more errors that prevent it from being enabled." is critical at first sight.

I'd recommend taking a look into the Jira's logfiles to determine what could be wrong:


Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events