Hello, Recently we started having issues with some Slack workflows connected to our JIRA project using the Jira cloud plugin. The workflows are set up so that a user enters a game version in a f...
Jira's bot is currently installed in our Slack workspace. Clicking on the "three dots" associated with each message, Jira has an integration where you can "Add to Issue". Where the Slack m...
We tried to create jira ticket in Slack but it won't go through or create. We got a notification that it created a ticket but it doesn't show on the specific channel on Slack where we created it.
Hi, We have a Slack integration in Statuspage to post to a Slack channel on incidents. We were testing with a new incident with 9 updates in 18-minutes span, and messages were posted t...
I'm looking for the opposite of this request. We have had Slack and JSM integrated since Atlassian Assist was Halp. We have both request and triage channels. It all works. We would like to a...
Hi everyone We're experiencing an issue with creating tickets using /jira create in our Jira Cloud Slack app. Issue Details: When typing /jira create , the pop-up appears as expected. I can s...
Hey, I would like to have all written updates from Jira Goals in one slack channel. With current integration, I can add up to 5 goals, but I would rather have a one stream of all goals (we have a...
I am looking to use the JIRA Slakc integration for creating support tickets based on a conversation about a bug. That said, I would like to edit the fields available / required. Right now th...
Hello, Within our company we have a lot of debate about enabling or disabling the Jira plugin inside slack. (50% likes it, 50% hates it). To solve this we would like to enable it only for s...
Hello - I am attempting to have JIRA automation send a slack message to a specific user when an issue transitions to a specific status (screen cap of the rule attached). As per the instruction at t...
Hello, I have slack and JIRA associated with two different email addresses. Recently, Jira has been trying to open the ticket with my assocated slack email, which I do not want it to do. I t...
Hey there :) I was following @Tanguy Crusson's excellent tutorial on how to use a dedicated Slack channel as intake mechanism for internal feedback into JPD. Creating a new JPD i...
I am a project manager and use Slack to provide milestone dates on a weekly basis. I also have a task called milestone with sub-tasks of each milestone in Jira to show dates in Jira plan. I...
Hey, I am wondering how do I make Jira and Slack use the correct user group when tagged either in Jira or in Slack and viseversa? I am currently using @Assist so our employees can create tickets d...
I have created a workflow in Slack, that once an emoji is triggered a Jira Service Management request form pops up to submit a ticket. The issue is that the following screen pops up asking the user t...
I am trying to send notifications in comments on a jira issue to a channel in slack. This was initially working but now has stopped ? My Jira app on slack is still working and shows n...
Hi Everyone, I am working on integrating the Slack and Jira workflow to log a ticket. I am gathering details such as summary, description, and issue type. For the issue type, I’m trying to p...
I'm trying to create a Jira issue from a slack comment, I follow the create issue button, fill out 9 different fields that the UI does show me but then the ticket fails because it requires the "T...
...oved or commented on. I am not getting these emails, even after checking spam folder. Problem 2: How do I set slack alerts/messages so that when a card is moved/commented on, only I will be a...
Hello Everyone, We have setup Atlassian assist (halp) in our sandbox and set it to a response channel. It works great currently. My question is, We only want the Bot to respond to "@" mentio...
...eparate from each other. This generally works for all websites that I've interacted with, with the exception of JIRA Cloud Slack links. If I click on a slack link for a project that only my W...
I have an issue with Jira tickets in Slack. when trying to click the comment button it won't work and it only loads then nothing happens but the buttons such as comment, assign, or transition work r...
I have integrated my Trello board into my Slack. However, Slack powerups consider the entire board's action to send Slack notifications to a chosen channel. However, I want an automation that will t...
Hello! Our company migrated to 10.3.1 and we're finding a lot of bugs (or configuration changes). I'm trying to setup a Slack event (Slack is already configured as integration) with A...
Hi All, I'm using Jira DC, version 9.12.15. I tried to receive Slack notifications to myself (personal Slack account); therefore, I configured the following automation rule in my project; h...