Community resources
- Community
- Products
- Jira Service Desk
- Tag: server
Tag: "server" in "Jira Service Desk"
All content
-
We will start by JIRA Service Desk Server (10 users JIRA + 3 agents Service Desk) + Confluence Server (10 users). We will install our above package on the cloud (Amazon AWS or Google Cloud). Our...
- Question
- confluence
- jira-server
- jira-service-desk
- server
-
Hello I'd like to let our users send an email to our support mail address and create automatically a jira issue of this. According to the documentation I need to allow in the global settings (servic...
- Question
- jira-service-desk
- public-signup
- server
-
HI Guys, I'm trying to figure out how to add users to Service Desk (as Customers) e.g. via CSV Import. Somehow I don't manage to export / import a the file to db. Running JIRA 6.3.5 with Serv...
-
I am currently trying to create a queue for a new Service Desk Project. Unluckily I am unable to save my queues, calatina.out is providing the attached error message. Is this a known problem? ...
-
Hi there I have 3 x custom fields which were optional. I was asked to make them mandatory. Went to the default Jira field configuration and changed the 3 fields to be "required". Went to the reque...
-
I have set up an Active Directory server directory to sync with (Read Only w/ Local Groups) - I can disable/re-enable the directory under user management, trigger a sync, and all users will appear...
-
...Jira 7.2.7 and Jira Service Desk 3.2.0 (server)All requests come in via 365 from internal employees that don't have Jira Service Desk access. I have updated our Jira Settings Attachment size limit in...
-
Hi Community, I am completely new regarding to ScriptRunner topics and need some good start. In the end I want to perform a simple postfunction as soon as a issue was created. I have an customer fie...
-
Hi guys, we are experiencing wierd situation when some tickets in a project doesn't display SLA although it is properly seted up. All the tickets in the project share the same workflow and the ...
-
Hi When i try to set up an email channel for Jira desk i always get the following error: Cannot link your email account due to emails in inbox Your inbox must be empty before you can c...
-
Unexpected error during startup, Error log says jira has been locked. Kindly assist to resolve this startup issue..
-
I would think this would be pretty simple, but I'm struggling... we have a basic service desk type used for requests, and I can already foresee any access requests being input as this type (as well a...
-
Hello. When our customers writing request via Jira Service Desk portal, they see an error message. What can cause it? Thank you.
-
Hi all! I have a couple of big questions concerning about the Help Center and the portals. We are running JiraSD Server version and we have multiple SD-projects, which can be categorized as...
-
On Linux, standalone install. I went to stop JIRA and it wouldn't stop. So after about 10min I killed the process and now I cannot get it to start back up.
- Question
- jira-service-desk
- linux
- server
-
...possible that validators configuration is unavailable for my Jira version (porduct type: Jira Server, my version: 7.3.1) Thanks in advance for any piece of advice! Have a great day,
- Question
- custom-field
- jira-service-desk
- server
- workflow
-
Once i log to my account i got Oops message and all is blak Log's referral number: b13b19d0-9845-442d-aa47-2838822d68cc
-
Hi, Is it possible to get the user properties with the JIRA API. I try to custom the customer portal with some javascript and I need this informations Can you help me ? Best...
-
In JIRA Service Desk, how can one query for Service Request tickets without approvers? status = "Waiting for approval" AND resolution = Unresolved and Approvals = ???
-
I just upgraded to JSD 3.2.1 (from 3.1.7 on Server) and was looking forward to use the webhook action for my workflow. But I can't see the "webhook" option on the "Then" dropdown. Is there something...
- Question
- automation
- jira-service-desk
- server
- webhook
-
I want to customize the subject line for email notifications, specifically when someone comments on an issue. All I want to do is put in some custom text, so I found some info and opened up this f...
- Question
- customization
- jira-service-desk
- notification
- server
-
Hi all, Does anyone know if I can create also sub-groups for request type in Jira SD? My current challenge is that I am creating a service desk (server solution) for the company security...
- Question
- jira-service-desk
- server
-
Hi, I'm sure I've seen a doc on this but I can't find it! When a request on Jira Service Desk server version goes out for approval I want the approval button in the actual email sent out to...
-
When creating a new project in the JIRA Service Desk, there is an unspecified error.
- Question
- jira-service-desk
- server
-
Hi, We get errors when trying to connect our exchange 2016 server over either imap or imaps We do not want to setup plain text authentication due to security issues.
- Question
- jira-service-desk
- server
- FAQ
- Community guidelines
- Privacy policy
- Terms of use
- © 2018 Atlassian