Community resources
- Community
- Products
- Jira Service Desk
- Tag: scriptrunner
Tag: "scriptrunner" in "Jira Service Desk"
All content
-
I am looking for a way to present a list of User Groups to customers seeking approval for their various team and then to have JIRA Service Desk populate the approvers field with the members of that u...
-
Discovered the following resources, but had no luck implementing the solutions they provided to achieve the above: https://community.atlassian.com/t5/Jira-questions/JIRA-Edit-Screen-Remove-quot-Comm...
-
Hey everyone! Long time lurker, first time poster ;) Trying to add a post function to a workflow transition (Script Post-Function -> "Fires an event when condition is true"), and I need your...
-
...= ((WorkflowContext) transientVars.get("context")).getCaller(); User currentUserObj = UserUtils.getUser(currentUser); def wasIndexing = ImportUtils.indexIssues ImportUtils.indexIssues = true...
-
I need to get the date of certain transitions in certain issues. We are currently manually going into each issue to get the dates.
- Question
- jira-service-desk
- scriptrunner
-
Hi Community, I am completely new regarding to ScriptRunner topics and need some good start. In the end I want to perform a simple postfunction as soon as a issue was created. I have an customer...
-
Hi, I am working on a service desk customer portal, that requires to hide the create button for certain request types. I am thinking I could use some JS code with script runner to check the service ...
-
We got used to post comments with Ctrl+Enter in Jira and now, after migration to JSD (cloud version), this shortcut submits internal comment, but we need external. So I try to use scriptrunner...
- Question
- jira-service-desk
- jira-cloud
- scriptrunner
-
Hi team, I am trying to create a dependent fields in jira customer portal, means based on one field the next field should be change. Actually in user end we can create dependent fields with the ...
- Question
- jira-service-desk
- scriptrunner
-
Is there a way to convert the value of a Jira Service Desk custom field that is a single select field to text in scriptrunner? Example: custom field called ...
- Question
- jira-service-desk
- scriptrunner
-
It it possible to edit the SLA field values? We have a few issues that had the SLA timers still running (but shoul have stopped) because our rules were not properly configured. We fixed our SLA rules...
- Question
- adaptavist
- jira-service-desk
- scriptrunner
-
...this possible on Jira Service Desk, I am using scriptrunner so any feedback would be helpful. Thanks Ankit UPDATE Since duedate is only a date field, can someone suggest how...
-
would like to write a script which calclautes the differnce between two date fields and display the result as number of days in a custom text field. Field 1 : start date Field 2 : end date ...
- Question
- jira-service-desk
- scriptrunner
-
Hi, Has anyone please tried the code example provided in this link: https://scriptrunner.adaptavist.com/latest/jira/behaviours-servicedesk.html ? We aren't able to have it work. We have...
- Question
- behaviours
- jira-service-desk
- scriptrunner
-
...use ScriptRunner for this if possible, but I'm not a scripting guy and I'm having a lot of trouble with this. Can someone give me a step-by-step guide to setting this up, or recommend a way to...
-
I want to hide a custom field in JSD customer portal. Is it possible to do it with the "Hide UI Element" Built-In Script, How I will find the key?
- Question
- jira-service-desk
- scriptrunner
-
I would like to write a script which calclautes the differnce between two date fields and display the result as number of days in a custom text field on the jira cloud. Field 1 : start date (Date Pi...
-
Hi All, I am trying to make a post function that will fire when the condition is true. can you help me? I need to fire the event when request name is ABC, if not , post function will not fire. Here...
-
Hi everyone, Looking for a little help here - we have a new project that I am working on (Project X) & in this project after an approval is met the issue will move to a specified status, w...
-
Dear all, We are customizing some of the emails sent by JSD to include additional information (for example, some custom fields). However, by doing so, we are losing the functionality "Customer Sati...
-
How can I set one or more users to the Approvers field with a ScriptRunner behaviour? I tried setFormValue("user1") but it did not work. Here is the code. import com.atlassian.jira...
-
Hi, I have script listeners (Scriptrunner) that syncs comments/attachments from a business project to a service desk project. Currently working: Listener syncs if an attachment gets added to the...
-
I've created a change request JSD project. It is used to terminate existing employees/contractors. When terminating an employee, I need to ensure that only HR staff can create such a request. Anyone ...
-
Does anybody used this event in a ScriptRunner event listener? I need a simple example how to set the Summary equal to a custom field value. Thank you
- Question
- jira-service-desk
- scriptrunner
-
In Jira Automation, when I select a ScriptRunner action, I don't have an editor. I get a blank area, with a few "1" on the right. If I click on the ones, I can type, but that really...
- Question
- jira-automation
- jira-service-desk
- scriptrunner
- FAQ
- Community guidelines
- Privacy policy
- Terms of use
- © 2018 Atlassian