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Community resources
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Community resources
- Community
- Tag: new-to-jsm
Tag: "new-to-jsm"
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Hello Folks, I just joined this group in atlassian community, although I'm not new to JSM, I've been using it much, and know a few things already, but I'll be happy to ask my queries here an...
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I am the system leader, and I need to create a strategic training plan for myself and my developer, who have deep knowledge in Jira service management. In addition, what are the essential tr...
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Good to be connected with you!
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🚀 We are excited to announce the launch of Snipe-IT Importer for JSM Assets, a powerful tool designed to simplify and accelerate the integration of Snipe-IT asset data into Atlassian Jira...
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Do you work with service managers or provide ITSM services using Jira Service Management and have been looking for ways to test or manage your migration workflow? If you’re that type of administrator...
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Hi everyone, I'm excited to start a discussion on "Advanced Confluence Tips and Tricks." As someone who has been using Confluence for a while, I'm looking to learn from others who ha...
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Hello Community members! For this JSM June, we are hosting an AMA (Ask Me Anything) between June 18th and June 27th to connect you directly with the Jira Service Management product team. This...
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Hello Namma Bengaluru, I have 16 years of experience in ITSM and have been working on BMC products though out my career and from past 6 months, since my client wanted to migrate from BMC to JIRA, I ...
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Hello There, I have 16 years of experience in ITSM and have been working on BMC products though out my career and from past 6 months, since my client wanted to migrate from BMC to JIRA, I took up a ...
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Hi there, As Solution Partners, we deal with all sorts of complex scenarios for Jira Service Management implementation and recently we started coming across more and more customers who are co...
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Hi Community, This is Wednesday again, and Weekly knowledge growth with Jira Guru! Today's topic is "Incident Management in Jira Service Management" ------------- What is ...
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I am new to Jira Service Management and looking forward to gleaning from you all.
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Hello All, I am a new to this group, however i have been using JSM for some time as a vendor and client as well. I like the fact how many things can be automated in Jira generally and in...
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Service Level Agreements (SLAs) are the cornerstone of effective service delivery, providing a structured framework for measuring team and employee performance. However, beneath the surface of seemin...
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...ou can leave us feedback include our public issue tracker, customer interviews, product-led sessions, webinars, customer surveys, events, and more. We'd love to hear from you! D...
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...oes it take to implement a CMDB? Atlassian provides answers to most of these questions in multiple publicly available resources: Jira Service Management Product Videos Jira Service M...
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Hi! I am new in Atlassian ecosystem and currently my position is Product Owner of Atlassian Apps, my focus is on JSM applications right now. I am happy to found this group! Can't wait to learn from ...
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Hi, I am new in this group, I only would like to introduce myself :D When did you first time find out about Jira? Perhaps about 6 years ago at my first job Where are you in the process of ...
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Hello folks! I hope you've had your coffee already☕ This is my second post of the week and I am super excited to share some really special news with my fellow community members. Are you read...
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Hi community! Kimmi here from the Jira Service Management Design Team :). We are exploring what our customers expect from a sample project so we can better support your needs when you’re creating/t...
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I found this recently and figured I should share it. I'm guessing I'm not the only one who was playing around with the demo customers before go-live and now want to remove them. I've also foun...
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I am the entire IT Data Analytics Department for a mid-sized software development corporation. We are using JSM in several key departments across the company. For me, I am gathering data requests and...
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Hey all, I can't access my colleagues' project where we get customer requests. I don't seem to have permission to do so. Does anyone know how I can change this? I seem to be registered as a customer...
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Coworker emails me about an open support ticket. I reply back, right? Wrong!!! my reply along the lines of "hey we have a problem here, let's discuss it" goes to the customer "Oh, S&*t" ...
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Hi Folks, I have a mission to get JSM up a running and fully adopted in my firm over the next couple of months. I've been watching the gatting started videos and reading through droves of Atlassian...
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