Have more fun with Kudos
- Collect badges and make progress
- Participate in fun challenges
- Climb up the leaderboard
- Gift Kudos to your peers
Community resources
Community resources
Community resources
- Community
- Tag: jira-service-desk-cloud
Tag: "jira-service-desk-cloud"
-
Hello everyone, Here is Qiang from Auckland, New Zealand. I started working with JSM from Sep 2024 and like it more and more as its strong extensibility and features. Joining the community to learn ...
-
Hello Community members! For this JSM June, we are hosting an AMA (Ask Me Anything) between June 18th and June 27th to connect you directly with the Jira Service Management product team. This...
-
Let’s think of this scenario: You are running a Service Desk that manages to close lots of tickets monthly. You’re keeping a controlled request backlog and it seems that everything’s going great. Ri...
-
Hi there! Are you looking to streamline request management on your portal for your clients/users and the native solution is not enough? Well, please join another Product Tour and see what My Request...
-
Hi team I'm trying to write a script on condition inside a scriptrunner post function for Jira Cloud that validates that the request type is the same as the name or ID entered. I researched this to...
-
Supporting your clients or employees using JSM can be hectic, especially without proper tools. We're trying to change that through our Extension for JSM. Let us know what features are important fo...
-
Hello Jira enthusiasts! :) Today, we have a quick test for you (no matter what your Jira hosting is): Agents in your company are complaining about switching between different queues spread through...
-
If you've ever wondered about granting non-licensed customers more permissions on the Customer Portal, then this is for you! On March 14th, we're hosting a free online demo of the Actions for JSM ap...
-
Hi all, I am an experienced Atlassian product suite administrator with over 5 years administering and configuring Jira Cloud products for various companies. I'm offering my expertise and ski...
-
...reach disclosure rules add another layer of urgency to this issue. With the requirement for publicly owned companies in the U.S. to report significant cyber incidents within 96 hours, the pressure t...
-
Hi Jira Enthusiasts! Today, I have exciting news to all of you - our Deviniti team has scheduled another (and not least) Product Tour where we will focus on ITSM products! 📆 Date: Jan...
-
🌟 Hey there! Remember how we chatted about IT service Management (ITSM) and IT Asset Management (ITAM) before? (If you’ve missed it, no worries; check this out: ITSM Insight | ITSM and ITAM for Jira...
-
Question for y'all: Do you consider Jira to be a single product with different "flavors" of projects to support different types of teams, or a set of distinct products which share a common (for lack...
-
Actonic brings you an insightful interview with Rustem Shiriiazdanov, the Product Owner of the Jira Reporting App Report Builder. As Patricia Modispacher from Marketing kicks off ...
-
Hello everyone, My name is Marc and I'm a new joiner to the New to Jira Service Management group! I have been in the Atlassian realm for over 10 years now and have setup many Service Management pro...
-
Are Jira out-of-the-box reports not providing you with the comprehensive IT Service Management (ITSM) reporting capabilities you need? We hear you. That's why we've developed three new Jira r...
-
Hi! I am new in Atlassian ecosystem and currently my position is Product Owner of Atlassian Apps, my focus is on JSM applications right now. I am happy to found this group! Can't wait to learn from ...
-
Would this be a good forum to use for cloud migration questions? Thanks, Hal Quinn
-
Hi community! Kimmi here from the Jira Service Management Design Team :). We are exploring what our customers expect from a sample project so we can better support your needs when you’re creating/t...
-
Hi 👋 I'm Monika, a Product Owner of Deviniti & Hexygen apps for Jira Service Management. Within the app development, I'd be happy to know and discuss feature ideas that are most useful for you ...
-
Hello All! My team and I are moving away from Manage Engine ServiceDesk Plus to JIRA ServiceDesk in the Cloud. I am excited to get started and to be a part of this great forum of information and k...
-
Hola a todos, Como sabéis Atlassian ha anunciado el nuevo Jira Service Management !!! https://community.atlassian.com/t5/Jira-Service-Management-articles/Announcing-Jira-Service-Managem...
-
Hi Atlassian Community, My name is Matt, I'm a product manager on the Jira Cloud team. Today we are excited to announce the arrival of Pinned Fields to the new issue view in Jira Cloud. Pinned Fiel...
-
We’ve made a change to Atlassian’s incoming email processing service for Jira Cloud, including Jira Software and Jira Service Desk Cloud. Previously, Jira Cloud would only reject email that failed ...
Copied to clipboard
- FAQ
- Community Guidelines
- About
- Privacy policy
- Notice at Collection
- Terms of use
- © 2025 Atlassian