Do you ever sit back and marvel at how much of our lives are automated now? All that time freed up to use for something productive, like looking up cute cat videos on YouTube! From setting up regular...
Dynamic Forms provides a quantum boost for Jira user experience - both as a feature inside Extension for Jira Service Desk, or as a standalone app for Jira Software. Recently, we'...
Issue Templates have proved itself as a tool that allows to handle repetitive tasks painlessly. The app uses Scopes, or specified sets of fields, to define which fields are used in a specif...
Working with issues in Jira, often there is a situation when users need to provide small chunks of information as parts of a greater whole. Then you have to create a massive amount of custom fields t...
Last week Atlassian announced a strategic partnership with Slack, a leading software for instant communication and team collaboration. As teams continue to become more agile and move at ...
How does your team create Jira issues? Aren't they sick of scrolling through the same fields and typing in the same data over and over again? Have they ever made mistakes when throwing ...
Working in a big company, it can be hard to find a particular person – or even to figure out who to reach out for in the first place. In such companies, user data is usually stored in A...
Hi, Is it possible to create a report like this one: Using eazyBI? X axis is representing the number of days to go from some status to another status (let's say todo to done), and Y the num...
I'm testing out various rules using Automation for JIRA (we have JIRA Server 7.3.3) and it's working out great so far, but I am stuck on a particular email rule. We have a custom Approver field for ...
This year, Issue Templates for Jira celebrates its full 5 years on the Atlassian Marketplace. Here's the story of the app's evolution and a dose of practical experience from Allegro - Pol...
The team here at cPrime has just released a new SAFe epic to feature (E2F) translator for Jira which helps to complete SAFe implementations by translating native Jira terminology (“epics”) into termi...
Hi there! Have you ever considered using chat agent to get closer to your customers on your website, landing pages for marketing campaigns or on your documentati...
Greetings All, I have a very minor stumbling block with something I'm designing for our external customer-supporting Service desk. I have an Insight single select field called Location (lets say it...
Hi all, before to write this question I searched a lot in community and Jira confluence documentation... I will try to explain the situation. I think the "obstacle" of my project it is the version ...
Need help in creating test run, attaching test results to test case with Kanoah REST API along with python. Also I am not able to access the below given link . Can anyone provide som...
Hi! I'm sorry if this answered somewhere else but I have spent hours of searching and fiddling and can't seem to get Service Desk / Insight to do what I need. The setup So I have an In...
These are exciting times to serve the life sciences sector - thanks to technological advances, innovations abound and progress marches on at a lightning-fast clip. Working wit...
I'm trying to write script to notify approvers via slack ot issue transition. I choose script listener (not post-finction) due to large number of possible transitions. So how to do following: Det...
Meet John. He’s a support engineer. Today was John’s first working day at AmazingCorp, which is a big corporation with thousands of people employed. While shaving his face early in the morning, John...
Hi guys. I'm Daniel Yelamos, one of the developers for the ScriptRunner for JIRA team at Adaptavist. I'm going to tell you a bit about our new project, the Adaptavist Library, what it does, and how i...
I have a mapping of projects and teams and I want to set a default team upon creation of a ticket depending on the project. My solution is to use behaviours and write a script that updates the custom...
I have 9 custom fields where I ask the user to enter a value between 1 and 5 to indicate how highly each rates for priority. I then need a total prioritization score that adds all 9 of the fiel...
I am trying to get Workflow Steps using this documentation: https://scriptrunner.adaptavist.com/latest/jira/recipes/workflow/get-workflow-vars.html However, when I try to run the code from document...
*This article was written in partnership with an Atlassian Marketplace vendor, Midori. Enjoy!* In the near future, all cars will come off the production line with navigation built-in as default....
What a time the cPrime crew had at the Atlassian Summit! We were thrilled to receive Atlassian Partner of the Year 2018: Agile for our contribution and achievements during Atlassian's fiscal ye...