Do you ever sit back and marvel at how much of our lives are automated now? All that time freed up to use for something productive, like looking up cute cat videos on YouTube! From setting up regular...
Dynamic Forms provides a quantum boost for Jira user experience - both as a feature inside Extension for Jira Service Desk, or as a standalone app for Jira Software. Recently, we'...
Issue Templates have proved itself as a tool that allows to handle repetitive tasks painlessly. The app uses Scopes, or specified sets of fields, to define which fields are used in a specif...
Working with issues in Jira, often there is a situation when users need to provide small chunks of information as parts of a greater whole. Then you have to create a massive amount of custom fields t...
Last week Atlassian announced a strategic partnership with Slack, a leading software for instant communication and team collaboration. As teams continue to become more agile and move at ...
How does your team create Jira issues? Aren't they sick of scrolling through the same fields and typing in the same data over and over again? Have they ever made mistakes when throwing ...
Working in a big company, it can be hard to find a particular person – or even to figure out who to reach out for in the first place. In such companies, user data is usually stored in A...
This year, Issue Templates for Jira celebrates its full 5 years on the Atlassian Marketplace. Here's the story of the app's evolution and a dose of practical experience from Allegro - Pol...
The team here at cPrime has just released a new SAFe epic to feature (E2F) translator for Jira which helps to complete SAFe implementations by translating native Jira terminology (“epics”) into termi...
Hi there! Have you ever considered using chat agent to get closer to your customers on your website, landing pages for marketing campaigns or on your documentati...
Meet John. He’s a support engineer. Today was John’s first working day at AmazingCorp, which is a big corporation with thousands of people employed. While shaving his face early in the morning, John...
Hi guys. I'm Daniel Yelamos, one of the developers for the ScriptRunner for JIRA team at Adaptavist. I'm going to tell you a bit about our new project, the Adaptavist Library, what it does, and how i...
*This article was written in partnership with an Atlassian Marketplace vendor, Midori. Enjoy!* In the near future, all cars will come off the production line with navigation built-in as default....
What a time the cPrime crew had at the Atlassian Summit! We were thrilled to receive Atlassian Partner of the Year 2018: Agile for our contribution and achievements during Atlassian's fiscal ye...
Being a Jira Admin brings a ton of time management and solution challenges. Y’all know the drill, it’s Friday and you’re finally about to leave work on time when you get a last minute request for a s...
Preconditions are one of the essential parts of a test case, besides test steps and IDs. There’s certainly more valuable information you can add to your test cases, but those three elements are a mus...
Hello, everyone! I just want to share with you the unusual addon-behavior I've encountered and the solution to it. I have a bunch of fine-tuned projects for several purposes and each project has it...
Hi awesome community! In this article, I would like to describe the one of the toolset (service) for the analyze some problems on different Java-based instances, of course, as Atlassian admini...
As we already know from the previous articles about Help Center and Request Form, we need to take advantage of both native and advanced customization to improve the customer expe...
Agile Manifesto’s fourth principle values the ability to respond to change over following a plan. But it doesn't mean you can give up on any planning whatsoever and simply go with the f...
We all use Atlassian products for different reasons - their flexibility , functionalities or availability. Whatever the reason, we should trust them to get our day-to-day work done . ...
This week at the Atlassian Summit, Atlassian announced its recent acquisition of OpsGenie, the self described "modern incident management platform", a software that helps alert engineers and develope...
According to CCW Digital, customer experience and customer service management are the priority for over 50% of organizations. Obviously, it's important to pay attention to both these aspects bec...
Profields is an amazing tool to expand Jira's core capabilities into the realm of project management, as I've already explained somewhere else in the community. Although less known, benefits also ext...
DEISER is putting a lot of effort into having a significant presence on Atlassian Marketplace, and usually, we talk in DEISER's blog about our Apps (add-ons) except in this article; I wouldn't l...