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Tag: "jira-administration" in "Jira questions"
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Hello folks, Is there a way to retrieve the value of Two-Step Verification in JIRA admin using a REST API? Thank you.
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I've installed Jira Software Data Center in an offline environment, so our users and admins do not have two factor logon, and we do not wish to use it. Each time an admin logs in, all other admins g...
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Dears, The display name of notification email jira@ currently shows a former name. How can I change it? Yaakov.
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I want to customize the Jira issue layout by adding a third panel (box) alongside the existing "Details" and "More Fields" sections in the right sidebar. Currently, I see only two sections, but I wou...
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Hi all! I see on the User access settings page under Approved domains, you can configure which Product role each user gets for each product. The options here are User and No role. If User is selecte...
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I have taken over management of a team using free Jira. The previous manager set only themself as a site admin, and has now left; now when I go to https://admin.atlassian.com/ I am invited to cr...
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I hope you're doing well. I’m trying to synchronize my identity provider with Jira, and I’m not sure if there’s an alternative that doesn’t require an Atlassian Access subscription. From wha...
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Hello, I am generally using subtasks in Jira but in a specific project, the option "add subtasks" does not show up. I have already added subtask-issue types to the issue type scheme and the corresp...
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We're currently have things set so that existing users can request access to Atlassian products for anyone with Org Admin approval. For example, when an existing user invites one of their colleagues ...
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Hi, Give me the steps to achieve this regards, Mohit Jangid
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Hi Team, I have a few questions regarding data retention when transitioning from the trial version of Jira Service Management to a paid subscription (currently on the premium plan). Specifically, I ...
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As the title says, how do I change the full name? I asked the Jira cloud admin in our instance to change it. Even they are not able to edit it. Is there some settings that we not aware of in Jira Clo...
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Hi There, we are looking for a way to prevent that users can set team-managed project to public. In our use case of jira, this should never be the case. If there is no option to do this. w...
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Hello, I want to do the following operations with ScriptRunner, but I always get errors. I asked chatgpt and it gave an error again. Summary (text) field must be at least 10 characters. (Va...
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We would like an automation to send out an email if a particular group has any members added. Ideally we would like it to include the person added and who made update. Is there a tr...
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Could someone please assist with this issue? Our previous manager registered both Jira and Confluence using her personal email. She has since left the company, and we are now trying to gain full acc...
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Hey Folks, I have recently been assigned a task with the DKIM key concept. After reading many articles I gained an understanding of the concept of DKIM protocol. Have some questions related to DKIM ...
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Hi, We recently upgraded our Jira DC server from version 9.4.6 to 9.15.2 and noticed that the issue view page's comment section is now defaulting to "Newest First." How can I set it ...
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Hi I am automating as in the attachment, but it gives an error. Can you help? In the Service Desk project, I want a ticket to be created at the date/time I want and its status to be "on hold".
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On the Server , you simply create a new tab, and it's remaining. In the cloud, I do not see the tabs at all! :(
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We want to start using the Teams feature in Jira, Confluence, etc. but one thing that seems inconvenient is how adding someone to a Team is a manual process. Is there any way to associate Teams with ...
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When a ticket is marked as "resolved," an automatic evaluation email is sent to the "reporter." In this email, users can give 5 stars (points) or 1 star (point) and leave a comment about the ticket. ...
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I have been enabled with Project Administrator and Administrator privileges but still I do not see project settings and other features which administrator should have.
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For information: I am currently both Org and Site Administrator. I was going to configure workflows and screen schemes for my projects. However, looking at the "Wheel" for settings the "Jira Setting...
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Hi everyone, I'm tasked with deleting some old / redundant custom fields in our Jira instance. However, I want to make sure that I am not deleting anything that is still being used. Some of the qu...
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