In Jira, when you press the value of an asset custom field on the issue, a pop up should not appear. There is a security vulnerability because it can see asset schemas. This must be p...
Hello together, after updating to JSM 10.3.3 (latest LTS) the automations concerning custom asset fields were at first not working - after adding the "automation-user" to the viewing-role in every o...
We use JIRA and JSM. Our IDP is Entra ID and we have Atlassian Guard configured for SSO + SCIM for user and group provisioning. My question is how to use the synchronized user attributes in JIRA or ...
Hi, One of my customers have asked for a report on when tickets are logged (inside or outside of hours). They would like this reported on during our monthly calls. I have set a custom field, ...
I have an automation setup to copy the latest comment into a custom field. However, sometimes users are entering images into the comment. I do not want the image to be copied over to the custom field...
Hi all, I would like to have our Assist Teams App setup to have the ability to create all our current request types. After getting it setup, I have no found that forms don't display and only ...
I have 2 projects: 1 Service project (CSHP) 1 Product Discovery project (SIR) If someone submits an idea via portal, first automation automatically creates a new and linked idea ticket in the PD...
Atlassian (or anyone else who may know), JPD custom fields "Date" type fields do not create real date formatted fields as perhaps we all know (they are text and we know the reasoning behind ...
This seemed easier than it would seem - I assume I've just mixed up my syntax... Background: I have two custom asset fields in Jira. Person (customfield_10010) - This field references the ...
We have one department that gathers information in custom fields to share with the next department in the process. This second department has a second set of custom fields they need and some ov...
I'm looking to run automation to replace a portion of my description with a custom field value What I'm after is something like this: There are certain fields we want people to update under certain...
Hello, I created an automation using a field for when an issue is created, the priority as low, critical, etc. there will be a field changed with days, as if it were an SLA, and the date fie...
During a Jira migration to a new Jira Data Center instance where issue keys remain the same as in the previous instance”I am attempting to associate preconditions, test sets, and test plans t...
Hello, So, i've been using Trello as a custom, easy to use CRM system for a couple of years now on a paid plan. I've been using Zapier to create Lead cards from facebook lead ads and have had i...
To simplify customer experience, we're allowing multiple selections from two custom fields (that map to two separate attributes in an authorizing document object). After issue creation, I'd like to a...
Hi everyone, I'm trying to automate the calculation of the Risk Score field in Jira. The Risk Score is a numeric field, calculated by multiplying Probability and Impact, both of whic...
Hi, I recently noticed that the “Due Date” field is not available in the custom fields list. While I understand that this field cannot be customized, other standard fields appear as locked b...
My default field configuration shows these fields: Root cause analysis Root cause analysis and workaround What are these fields and where can I enable them? They are not present on the ...
I'm trying to create a Jira issue from a slack comment, I follow the create issue button, fill out 9 different fields that the UI does show me but then the ticket fails because it requires the "Team"...
I'm tying to get a list of options for a customfield on my jira cloud account (im not a global admin on jira. just the project im trying to query) no sure what endpoint i should be calling. I...
Hi all, I was wondering if any anyone have an idea how can i use some kind of automation to edit a date custom field with the end date of the current sprint ? or for example the end date of the spri...
I have a simple, single select list custom field (with global issuetype availability). I have given my custom field project level custom contexts . I can add these contexts easily for company-manage...
Hi Experts, I want to add multiple custom fields to a screen that is shared with 100+ jira projects. In order to have minimum impact to other projects,I was thinking to set "Hide when Empty"...
I have a few custom fields that I am trying to get into a saved List view for some of my teams. I can get the custom fields that are editable to show up, but the fields that are calculated and set as...
I want to create an automation that adds label(s) when another field is updated. For example, when an asset custom field (can select one or more values) is modified, I want to set the Labels fie...