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×Hello everyone, For one of our project, we are currently struggling with a way to sort issues for agent to work with. Basically there is a team there, who are just taking is...
I have a webhook integration configured so that when it receives an ack, it sends a notification. However, I noticed that sometimes the owner comes in email format and other times it co...
Has anyone purchased multiple licenses while using the trial platform? Do all your items migrate easily?
I have Jira Premium as well as confluence. Is the Goals module included with my subscription cost? If so for all my users? Does Atlas still exist? Is that included in...
Hi all, We are using Automation Lite on an older version of Jira Server. I am trying to copy the value of the OOTB "Component" multi-select field to the OOTB "Team" single-select field. ...
QUANDO MOVIMENTO O TICKT PARA A COLUNA CONCLUÍDO O CHAMADO PERMANECE EM ABERTO. Não aparece a opção de adicionar uma resolução. Como resolver isso?
I have a large database schema transformation. So, I am running a CTE query, that will have recursive results with tables and then tables that have foreign keys to that table. I want to e...
I need to use Was Not In to get the filter to work to ignore duplicates. Resolution != Duplicates does not work. It would be extremely helpful to have it available in Basic filter mode un...
When pushing out csv reports from Trello, is there a way to: 1) order labels for sake of consistency/reduce cumbersome edits to the spreadsheet once generated (ie, I should be able to just split the ...
We have a JIRA Software Project that is showing an error message - Your board is almost full - The board can only display up to 5000 issues. We have 4421 issues in a Done status and we don't want ...
Is it possible to dynamically change the value of a hidden control variable, specifically with other controls on the same dashboard? My scenario, is that a lot of the templates for Analytics...
Alright, here’s a tough one—I hope someone can help me out. A civil engineering company wants their site managers to log each team's work at the end of the day. They can do this using a form in the...
Is it possible to customize the refresh in Big Picture to update only tickets and data, without altering the settings, as changes are under review in the sandbox?
During a regular admin audit of our instance, I found that 2 users were able to install apps on our instance. Neither of them have product admin access, and only one is an admin on the project in whi...
Where can I find basic training on structure? Thanks
Hi Team, I registered with my company email ID and was able to log in earlier. However, I am unable to log in now. I know my password and can reset it if needed. I am also receiving emails from Atla...
Hello, I'm working on a team-managed project. I'm trying to create a specific filter, but I'm not having any luck. I'd like to be able to filter subtasks that belong to a specific epic, ideally by as...
Hi, We have a Jira project that we use as a task template when creating other client projects. I wanted to update the issue types in this project template, but the issue type scheme is s...
We are using Jira Cloud and, in the settings, we turned on "Enable Timekeeping" and the "Estimation Type = Story Points". The other symptom is we no longer have any history of committed s...
I need to discuss an issue regarding the transfer of organization ownership from my company's ex-employee's account to my email. Please let me know how I can proceed with this to get it resolved. &n...
Good morning Atlassian Community! It seems my Table of Contents formatting has recently turned to all black text, instead of the previous link-blue text. Now, my TOC blends into the rest of th...
I am trying to automate the creation of Jira Cloud projects where each project's board contains multiple columns, and each column has exactly three statuses. I want to achieve this using J...
I am unable to see the DONE tasks. We need to have them at least display for 1 year to review our team's completed assignments and accomplishments to report to our EMG team.
In JSM (Cloud), we have automation rules that change the status of a case to 'In Progress' whenever a customer comments on an issue that is in a 'Waiting on Customer' status. The assumption, which i...
...wner. If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation. I've tried replacing j...
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