I am using this gadget using a filter. I filter the results by a specific group, in this case SaaS Operations - App Support . And I set Days previously to 360. I get a bar chart with is...
I am using this gadget to break down issue resolutions by user. I am a Jira admin and I have created several groups. I need to take users from a group that I have defined. However, I do not see thes...
Hello Team, On the Dashboard, in the Enhancer plugin gadgets Save & Cancel tab are shown without name.Showing only square box JEP Ver: 5.19.0 Please look in to this & provide the solution ...
Hi, is there any link feature between JEP and Confluence? Are there JEP widgets for confluence? Many regards, Lars
I am looking at the Enhancer Plugin. It appears as if the enhancer plugin includes the TTS plugin functions. What functions or features does the Time To SLA plugin have, that the Enhancer Plugin does...
We are successfully using JEP as reporting tool for our support projects. We have designed a common workflow for all these projects. Now my customers demand different SLAs per project, as different c...
Hi Team, We have enable service-desk and configured SLA's to define the priorities. After that we noticed in few tickets "Response Time" custom field which is been created by Enhancer plugin ...
Dear all, Anyone could help us? Can we export (excel sheet) JEP Custom field like "Time between " ? Many thanks.
I wanted to setup a 24x7 working time, is it possible?
Hi I wonder if it is possible to generate a email notification when the time of SLA ends. Is there a way to know when the time reaches zero at the database? Thank you!
Hi, I am trying to run an audit trail on all of my companies historical jiras by making a table via sql server. I was wondering there was a table in the jira database that tracks how many time each...
We already bought JEP and we recently upgraded to 6.1 but JEP does not support it yet. When do you plan to release a new version for Jira 6.1?
On issue navigator screen, we are getting the 'Date of First Response' is less than creation date for cloned issue. Can you help to get correct data?
I want to add additional date and user custom fields according to custom states within our workflow, can you please help me with that? How to make configuration changes.
We need a clarification. If we buy license for a version of jira enhancer plug-in, will it be a one time cost or do we need to pay annually for the plug-in to work with out any issues. Please assu...
We are testing a migration form jira from 4.3.4 to JIRA 5.2.11, and the jira enhancer plugin from 2.2-SNAPSHOT to 3.4.0 , but after importing the data we get the following error during the issu...
In Jira log, we have following error message: catalina.out:2013-04-27 00:59:42,506 http-8085-Processor2780 WARN rocao 3582x328687x1 1kof11o http://bni-atllass-1.cisco.com:8085/browse/VONE-24244 [ve...
Hello, I'm trying the Jira Enhancer Plugin. I've just added a CF Last User Commenter, but I can't find any entry in the database (not in CHANGEITEM, not even CUSTOMFIELDVALUE) to make KPIs on it ...
Hello, I want to have the list of all my Issues that have been reopened at least one time during a month (not only the current month, but for example in January 2013 ). The request I use is: proj...
JIRA just released version 5.2 on November 11. Is there an ETA when this plugin will be made compatible with this version?
I have configure 3 custom fields as per documentation Last Closed User - WORK OK Reopening counter - WORK OK Reopening histories of issue - TAB NOT VISIBLE Please let me know what to check i...
Hi, According to the version iformation on the marketplace, JIRA Enhancer Plugin Version 3.2.2 is compatible with JIRA starting with JIRA version 5.1.3. Does this imply an incompatibility with JI...
Hello all, I have JIRA Enhancer plug-in installed for my hosted JIRA database. when I go to the "reopening history panel" I get the following error. "Error rendering 'com.tuncaysenturk.jira...
All I am getting is: org.osgi.framework.BundleException: Unresolved constraint in bundle com.tuncaysenturk.jira.plugins.jira-enhancer-plugin [106]: Unable to resolve 106.0: missing requirement [1 0...
Hi, I Just upgrade from jira 4.2 to 5.0.4. now i have this error although my plugins are up to date.What should i do next.Please see my erro log below 2012-07-11 15:49:11,751 http-443-1 E...