Welcome watercooler: Say hello 👋🏼

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Hello everyone!

My name is Fernando Bordallo. I'm an Atlassian team lead, dedicated full-time to the improvement of the experiences around issue creating, interaction and flow. My main areas of interest lie in understanding how ideas come to life through collaboration, planning, and execution.

Great to be here!

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Erica Moss Community Manager Jan 12, 2020

@Fernando Bordallo We're glad you're here! 😄

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Jimmy Seddon Community Leader Jan 13, 2020

Hi @Fernando Bordallo,

Welcome to the party!

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😄🚀

SriKumar P Atlassian Team Jan 29, 2020

Hi Community, 

I am Sri Kumar from Bangalore India. I work for Atlassian as a Migration support Engineer in Cloud Migrations support team. I started my role in Atlassian in April 2019. Prior to that, I was working in Dell EMC as Tech Support engineer for a Product named RecoverPoint. 

In my current role, I assist Atlassian customers Migrate from server to cloud or cloud to cloud for the Products Jira and Confluence. 

-Sri

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Welcome @SriKumar P!

I hoe you enjoy the Community! Everyone is very friendly here :-)

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SriKumar P Atlassian Team Jan 29, 2020

Hi @Carlos Garcia Navarro ,

Thank you. It has been 3 weeks and it's going great :) 

 


-Sri

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Erica Moss Community Manager Jan 30, 2020

@SriKumar P Welcome, welcome! 🎉

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Esme Crutchley Community Leader Feb 05, 2020

Evening Everyone :)

I'm Esme from Plymouth, UK and I live in Trello, I'm not joking!

I work part-time in an academic library where Office 365 is the standard, so I have to make the best use of Trello at home, and I do, with abundance!

I love playing Magic: The Gathering together, and yes, I have a Trello board for that! I love playing chess and poker, and UNO on the odd occasion! 

I'm an academic, planning my PhD at the moment, but it's a very new idea and the application deadline isn't until January 2021, so I have plenty of time to get my act together, and yes I have 3 Trello boards for that at the moment!

Everyone in the Community is so wonderful, we all have different areas of expertise, but welcome everyone with open arms, and that's fab!

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Welcome @Esme Crutchley !!!

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Jimmy Seddon Community Leader Feb 05, 2020

@Esme Crutchley from what I've seen you post so far you truly belong here.  Welcome the fun zone!

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Esme Crutchley Community Leader Feb 06, 2020

Thank you @Jimmy Seddon 

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Erica Moss Community Manager Feb 06, 2020

@Esme Crutchley You have truly gone from 0 to 60 in the most amazing way — we're so glad you're here!

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Esme Crutchley Community Leader Feb 06, 2020

Thanks @Erica Moss 

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Jimmy Seddon Community Leader Feb 06, 2020

I really enjoyed that movie!

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Esme Crutchley Community Leader Feb 06, 2020

Me too!

Hello!

 

I'm currently a Data Specialist and Project Assistant in a software company in Brattleboro, VT.  We use Atlassian products to assign work and keep track of processes.  This is fairly new to me, as I've only been with the company for 2 months and in Brattleboro for 6 months.

I used to live outside Boston (although i spent some time living in Southern Maine as well).  I was in HR for close to a decade before getting into a company as a buyer in their microscope division.  

I'm looking forward to leaning more about these products and ways they might be more helpful in my day-to-day processes.

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Jimmy Seddon Community Leader Feb 18, 2020

Hi @trivard,

Welcome to the Community!  You have definitely come to the right place to share and learn.

Don't hesitate to ask any questions!  Everyone here is very friendly and happy to help!

-Jimmy

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Esme Crutchley Community Leader Feb 18, 2020

Hi @trivard 

You are most welcome here!

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Erica Moss Community Manager Feb 18, 2020

@trivard Welcome, welcome! 😄

Hi Atlassian community, I am new to all of this as the company I recently joined has merged with another company and we've inherited this system. I've spent some time getting my head around Jira, which I have to admit I really like, and am now moving onto Bitbucket and SourceTree (as well as Git) so am hoping it will all fall into place and be second nature very soon. 

Fun fact: I'm Irish, and that in itself is just straight up fun! :-)

Simone 

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Jimmy Seddon Community Leader Feb 18, 2020

Hi @simone.croft,

Welcome to the party!  You are absolutely in the right place to find your way around things.

Feel free to ask questions no on here will bite!

-Jimmy

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Thanks Jimmy! :-) 

I do have a question on Jira... is this the place/thread? I'll shoot anyhow and can move it if needs be.

So I want to run queries on projects that are specific to my team, and the simplest way is to search for projects with the same Project Lead. However, that doesn't seem to be an option. Am I missing something? 

Simone

Jimmy Seddon Community Leader Feb 18, 2020

Hi Simone,

I'd recommend asking questions in the respective product collections which can be found under the explore menu at the top.

However, to try and answer your question, remember that searching is finding issues not projects.  So while a project is data that describes an issue project lead is not.  To start with I'd recommend using the "project in (project1, project2)" syntax as that allows you to easily search for all issues that are in multiple projects without having to type a lot of information.

Hope that helps you get started!

-Jimmy

Thanks again Jimmy. I will repost my question in the appropriate place, but just to respond to your comment, there are 16 people and many many more projects that sit in my team, but all of them were set up by one person. I was hoping to search, for example, for all risks logged under all projects set up by that person so that, the search would be simpler and more error free. 

Simone

Erica Moss Community Manager Feb 18, 2020

@simone.croft Welcome, welcome! Like Jimmy said, the best way to get solid answers to your questions is by posting in the product collection — we even have a New to Jira one! Otherwise, check out threads like "Three Things" and Friday Fun. 😄

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Thanks Erica! :-) 

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Erica Moss Community Manager Feb 24, 2020

@Tyler T Oh my gosh, that's awesome! Thank you for sharing.

Hi,

I am Angel. I am new to Jira, Agile and Product development. I worked as a consultant and sales director for many years, last 5 years I worked on executive possitions including managing director of 2 tecnological companies. Now I decided to create my own and that I wanted to create my own stuff. You know, really building something of my own.

So here I am, with many ideas and many, many, many questions.

Regards.

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Jimmy Seddon Community Leader Apr 26, 2020

Hi @Angel_Martinez,

Welcome to the Community!

I'd recommend checking out the Jira Product Collection and the Agile Group for tips and tricks to get started.

Also, don't hesitate to ask questions, everyone here is very friendly and happy to help!

-Jimmy

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Erica Moss Community Manager Apr 27, 2020

@Angel_Martinez Welcome, welcome!

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Thanks!

Indeed, I asked a question yesterday and already got useful answer. Great community!

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Welcome to The Community, @Angel_Martinez ! Agile and Jira make sense and will make product development more efficient (at least this is my experience!!  You should also check other Atlassian products that may be also helpful, like Confluence (for documentation, knowledge base, etc.), and Jira Service Desk if you need a portal for customers to report issues (which also integrated very well with a Confluence knowledge base). Good luck and have fun!

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Thanks!

I am using Concfluence right now also, very usedful ti have a single vision of the project for all the stakeholders.

I am just starting, but I can already see important advantages in the methodology versus other ways I used to work, so I am very excited!

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Hello!

I'm a Technical Writer from the greater Boston area and I am brand new. I'll be transferring lots of documentation and knowledge scattered all over the place to a central Confluence site. I'm in the planning stages right now and looking forward to hearing everyone's advice before building the basic structure. Is there a thread for that? I know I want to include at least one KB, a Documentation Library, Team spaces, etc. to house all of the IT knowledge at my company. I'm excited! 

When I'm not obsessing over documentation, I love reading literature, singing sacred music, and quilting. Lately I've not done any sewing other than making dozens of face masks though! 

So glad you have this Welcome group; it makes it all a little less intimidating.

Regards, 

 - Julia

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Jimmy Seddon Community Leader May 01, 2020

Hi @Julia_Blanchard,

Welcome to the Community!

I'd recommend checking out the Confluence Product Collection, there is a ton of great information there.

Also, don't hesitate to ask questions.  Everyone if very friendly and happy to help!

-Jimmy

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Thank you so much, Jimmy!

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Monique vdB Community Manager May 01, 2020

@Julia_Blanchard I can also recommend the New to Confluence collection which may have a thread like the one you're looking for! If not, feel free to start one. 

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Hey @Julia_Blanchard - We have worked a lot on our structure. The 2 big questions we had to answer was 1) how many spaces 2) how to structure the pages in a space. We have had many iterations on quantity and purpose of spaces and then how we build the hierarchy of pages in the space.

I highly recommend taking the MVP (minimal viable product) approach. Which is to say, make your confluence as simple and as flat as humanly possible, with the knowledge that people will tell you they want things to be differently. As it turns out, the way people like things structured is highly personal, so adopting something that is logical is your best bet because then you can say "we did x because y", as opposed to "I prefer it this way, or joe wanted it that way, or the team said....". Death by committee is also very possible if you want to get a bunch of people in a room and get them to decide on the structure, so be wary of that and keep the team small.

For spaces we have three tieres - corporate, team, and personal. We assign at least one space admin to each. Id say a best practices is to only make a new space for something big that will need lots of pages, and only create the ones you need.  Ideally stage it in a development environment so the mess can be created there and production can be clean.

Its fun starting a new space, its really cook to see the content get populated and to start making connections between information. I'd be happy to answer any specific questions you may have.

Good luck and have fun!

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Welcome @Julia_Blanchard ! I'm sure you'll find the information that you need here in The Community and hopefully you can also share your findings! I love Confluence and I'm a fan of the Knowledge Base. Maybe your company is also looking for a Service Desk, and Atlassian offers a Service Desk product that integrates very well with the KB. Have fun, and happy learning and connecting!

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@Julia_Blanchard - I highly recommend this:  

Learn how to build an information architecture strategy in Confluence

 

Which points to this:  

Organizing Confluence: building a strategy

 

It lays out the guidance you may be seeking.  

 

One of the most important things to grasp is permissions/restrictions.

The second most important is information oversight.  If there is no custodian to periodically review and flag pages for update or archival your Confluence Space(s) will soon grow 'weedy' just like shared folders do.  Someone has to be in the know on what is fresh, stale or just in the wrong place.  

I'm currently in the midst of a space review myself and pages are as old as 5 years and I'm like "Is this still applicable, valid?" and the team is all ... we don't know.  Hmmm... sounds like trash to me.  :) 

Best of luck to you!

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Erica Moss Community Manager May 03, 2020

@Julia_Blanchard We're so glad you're here, Julia! It sounds like you're already getting a lot of great resources, and be sure to check out our off-topic threads like Friday Fun and the "Three Things" series, where people share what they wish they had known in their first few weeks here.

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Greetings, all! My name is David Phillips, and I recently joined Atlassian partner Adaptavist as a Senior Transformation Consultant specializing in implementing Agile methods at-scale. I have functioned in similar roles in the U.S. Federal government (NIH, GSA, Medicare) and in financial services, always as a superuser of Jira and Confluence, for the last decade. Finally, I undertook Technical Sales Professional accreditation over the last two months.

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Erica Moss Community Manager May 04, 2020

@David Phillips Welcome to the Community! Be sure to poke around the Jira and Confluence product collections, as well as threads like Friday Fun. 😄

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Welcome to the Community, David! Congratulations on the new role! I'm a fan of scaled agile and started learning more about Jira Aligned. I love that Atlassian is so versatile and offers products to help with whatever is relevant at any moment!

Welcome to the Community, @ohseongkooi !

Hey Guys, 

I am new to this community (working as a Process Manager), we are starting now with Jira/Confluence, i am very ecxited to learn more about this tools and from all of you.

 

Kind regards from middle Europe :)

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Jimmy Seddon Community Leader Jun 29, 2020

Welcome to the Community @Marcell Pichler!

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Welcome @Marcell Pichler ! That sounds exciting! The beginning of the journey to get to know Jira and Confluence is a lot of fun, especially if your role is process manager.... You'll see that these tools are very flexible and will adapt to your processes (or if you need plugins, you'll see there are many possibilities in the Atlassian Marketplace). Where exactly is middle Europe? ;-)

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@Carlos Garcia Navarro My workplace is located in Vaduz, Fürstentum Liechtenstein :). Yes, i believe Jira/Confluence can bring our Departement and the whole Company a lot of Benefits.

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Erica Moss Community Manager Jul 01, 2020

@Marcell Pichler Welcome to the Community! 🎉

Hello from Texas! Totally new territory for me! I am an entrepreneur who was recently introduced to Trello. Just getting started with it but liking what I am using so far! 

Tina

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Welcome @Tina Sponsler from Texas! Trello is awesome. Happy learning and don't hesitate to ask questions here in the Community, people are very friendly and always willing to help! Take care.

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Erica Moss Community Manager Jul 08, 2020

@Tina Sponsler Welcome, Tina! We're glad you're here. Be sure to check out the Trello product collection, and start working toward your Friend of Taco badge. 😄

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