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Hello. I'm new to this group and new to Atlassian products. As an organization we already use Confluence and we are now seeking to implement Jira Service Desk. I'm looking forward to learning a lot starting with the very basics. Any advice/links would be greatly appreciated.


Welcome to the "party" @Jason Brown !

This is the right place. The documentation is really good as well ->


Like Jason Brown likes this

Thank you Kristjan!

John Funk Community Leader Oct 16, 2020

Hello and Welcome, Jason!

We are glad you are here!!

Liam Green Community Leader Oct 16, 2020

Hi @Jason Brown 

Welcome to the Community!

If you're looking for somewhere to start your journey then the Required Reading article is a great place to begin.

The whole community is really friendly so just shout if you need anything!

Kyren Wong Community Manager Oct 16, 2020

Hi @Jason Brown welcome welcome! If you're interested be sure to check out the product collections that interest you, as well as our member journey and Friday Fun!

Erica Moss Community Manager Oct 26, 2020

@Jason Brown We're glad you're here! 😄

Davin Studer Community Leader Oct 26, 2020

Welcome @Jason Brown to the Atlassian Community. If you are just getting started with Jira, I would recommend YouTube. When I first started administering Jira I found some video on YouTube that really help me. This was the series that I started with and it helped a lot.

Dominic Lagger Community Leader Oct 26, 2020

Hi @Jason Brown and welcome to the community!

Welcome to the community @Jason Brown 

welcome to the community


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