Looking for the best CRM integration with Jira.

[Margo Tsunemori]

Hey, this is Margo.

The start up I'm volunteering with is in need of a CRM. They are currently using Jira through Atlassian as the task/project managing software. I would like to find the best CRM to integrate with what has already been established.

[Taranjeet Singh]

@Margo Tsunemori Welcome to the Atlassian Community! 

Though I don't have much experience with CRMs and their integration but based on my past experience, I have seen many companies using Salesforce CRM and it integrates very well with Jira, with bidirectional sync of data between the two applications.

There is an Atlassian Marketplace add-on from ServiceRocket vendor, named "Connector for Salesforce & Jira", which can be found here: https://marketplace.atlassian.com/apps/1214214/connector-for-salesforce-jira?hosting=cloud&tab=overview , which can be used to integrate the Salesforce CRM instance with a Jira Cloud/Server/DC instance.

Hope it helps!

[Shubham Gupta]

Hi @Margo Tsunemori 

Good to see you here.

Experience the Most Flexible, Easiest, and Securest Way to Integrate Salesforce and Jira, Sinergify—a Salesforce® & Jira Connector. The Connector Integrate standard and custom Salesforce objects with Jira to strengthen cross-functional collaboration and deliver top-notch customer experience.

It covers the feature like : Salesforce Native and Lightning Ready, Bidirectional Synchronization, Advanced Search, and more...

*Available on Atlassian Marketeplace and Salesforce AppExchange

I hope it helps!

Thanks

Shubham

[Erica Moss]

@Margo Tsunemori Welcome to the Community! Be sure to check out any product collections that interest you, as well as our member journey and Friday Fun. 😄

[Carlos Garcia Navarro]

Welcome @Margo Tsunemoriand good luck! I'd recommend to write down some requirements, and then check the Atlassian Marketplace.  This could also help:  https://marketplace.atlassian.com/categories/crm

And you're already getting good tips here, that's good! ;- )

[Adam Bathe]

I just built our own CRM from scratch in its own project using automation and workflows across projects. It's way smoother and easier to use than any out of the box system out there and needs little integration since you can webhook out to pretty much anything.