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Been working on building service desks now and self taught with the help of the community and documentation out there. I wanted to be able to get to another level as I found my love and passion for Atlassian administration. I am not always the best at reading and writing but hope with my hard work and studying I will be able to join the next level with a cert under my belt and better help others in this community.
I want to thank all help along the way from the community and support team at Atlassian. Lets hope for the best and make it another good year with administration of Jira. To all out there doing the same thing good luck and study hard.