Jira Hosting - where is it?

Christopher September 25, 2020

Hi group

 

I've been asked to check if Jira is hosted on uk soil only or if such an option exists?

 

Regards

Chris

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Nic Brough -Adaptavist-
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September 25, 2020

For Server installs, it's where-ever you chose to install it.

For Cloud, it will go to the Atlassian Data Centre nearest the main users (usually based on the location of the person who signs up for the initial subscription)

They have Data Centres across the USA (I'm not sure of how many or where without looking it up) and a couple in Australia, then Singapore, Frankfurt and the Republic of Ireland.

If you're in the UK, your Cloud system is almost certainly in the Republic of Ireland.

Christopher September 25, 2020

Comprehensive answer, thank you

Christopher September 25, 2020

question, for server installs can these accessible by thrid party companies?

Nikolai Nekrasov September 25, 2020

Since you're hosting the server it's entirely up to you.  If you want to you can make it completely public. Or hide it behind vpn. Or in a private net separate  from the web

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Filiberto Selvas
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 25, 2020

@Christopher , if the source of the question was to understand where the data resides this page provides further information about your choices: https://confluence.atlassian.com/cloud/manage-data-residency-976763149.html  

Kesha Thill
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 8, 2021

@Christopher to follow up on @Filiberto Selvas 's comment regarding data residency, I also wanted to let you know that we recently announced that data residency will be included in our Standard and Premium cloud plans later this year, in addition to our Enterprise plan. To learn more and sign up for updates, visit our page here

To see what else we're working (like additional geographies and functionality) related to data residency, visit our cloud roadmap here

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Griffin Jones
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 25, 2020
All of our production systems for Jira and Confluence are hosted in AWS regions US-East US-West, Ireland, Frankfurt, Singapore and Sydney availability regions within Amazon AWS services.
At this time, customers cannot define which jurisdictions their data travels through. We have optimized for latency, and you data will be housed in the region closest to your users.

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