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web site cannot access my personal board


i have created my personal board long time ago, but today out of suddenly cannot access 

but from app it able to access, please assist, it has create trouble for me 

my account is using google to login and access .

try incognito login with my google id not working as well 

2 answers

Hi @wesley lim ,

If you have created your boards a long time ago then you might have moved your cards to some team.

If you don't move your boards into a team then this kind of thing might happen.

You can follow the solution from @Vero Rivas and if it won't work, you can ask Trello support HERE



0 votes
Vero Rivas Community Leader Jan 25, 2021

Hi @wesley lim 

  Try to clear the cookies or the cache, you can also try to access with another browser to see if the same happens


Hi as check may due to hk line issue company vpn , after connect back to home internet working fine 

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