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Hi I've had a response, but its not correct, my username has been set up, but its not correct, I don't know how to select the correct user name?  its currently putting my password is as my user name, is there someone I can call to get this sorted please


2 answers

Hi @keetley1 ,

Welcome to the community!

Please follow the below steps:

And for sure do the below step for security:

You own the email address associated with your account and can recover your password at

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Iain Dooley Community Leader Jun 23, 2020

@keetley1 what do you mean by "its currently putting my password is as my user name"? Can you share a screenshot of what this looks like?

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