It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

uploaded images don't open

Help! Previously uploaded images are not covered. New uploaded images don't open either.WhatsApp Image 2020-06-30 at 11.54.32.jpegWhatsApp Image 2020-06-30 at 11.54.33.jpegWhatsApp Image 2020-06-30 at 11.55.23.jpegWhatsApp Image 2020-06-30 at 11.55.41.jpeg

1 answer

0 votes

I saw another user having problems with attachments and they were also in Russia.

We use Amazon S3 service for our attachments.  In the web you can get the url of the attachment and you will see it is an amazon URL.  I wonder what happens when you try to load that url directly in your web browser?

Michael, thank you for your answer! I understand correctly, we need to download the Amazon URL and show the screenshot to you what's going on?

Right click on the icon that looks like an arrow up and to the right... and select "copy url" and paste that here - but be aware that anyone can see that attachment then --- so use an attachment you won't care if people see.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Trello

Develop a new Habit during Lockdown

If you had to thrive a new habit during a lockdown, what would it be? Trello

918 views 7 3
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you