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unable to open workspace, the board show " We're having trouble loading this board."

Suangsorn Phienvej September 16, 2024

Hi, Atlassian Team @Oliver S 

Our project workspace was unable to be opened again.

It displays the message "We're having trouble loading this board."

Last week, the same issue occurred; why does it keep happening?

 

Could you please solve it? and please let me know what's causing the issue.

 

Thank you.

1 answer

0 votes
Oliver S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 17, 2024

Hi Suangsorn,

Thanks for reaching out!

Sorry for the trouble - we experienced a period yesterday (similar to last week) where some users were unable to access boards.

Our engineers have now deployed a fix, and your board should be back up and running as normal. Sorry for the impact to your work.

Thanks for your patience.

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