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trello slack alerts removal

Hi,

We have a slack channel. It's linked with a Trello board alerts.
We want to remove the trello alerts. Tried to remove the integration from Trello board and also from the Slack side, but no luck.

Our Slack admin tried the same, again no luck. One of the tricky part is, there might be other slack channels in our domain which still want the alerts to be functional (from a different trello board). So while we are doing this, we don't want to disturb other slack-trello integration in our domain.

1 answer

0 votes
Jireh Atlassian Team Jun 24, 2020

Hi,

When you say you "tried to remove" the integrations, can you describe exactly what you did, and what happened? What happened when you tried `/trello unlink` on the channel you wanted to unlink? Did you get an error message?

on "tried to remove",

I removed 'slack' from the 'power ups' in Trello.

 

When i tried '/trello unlink' i get trello-slack-err.png

Jireh Atlassian Team Jun 24, 2020

Great! So what happens when you try to link your Trello account?

Hi

 

I linked but could not remove it. So made my slack admin to remove the trello app from that channel. Still no luck!

Jireh Atlassian Team Jun 25, 2020

What does the admin see when they try '/trello unlink'? The same message that you saw?

yes. it said removed. but still after that getting the alerts from Trello. this is really annoying..

Okay. Here's something your Trello team admin can try. If they go to their Trello team's settings, see if they see a header called "Slack Team Linking", and this change button:

Screen Shot 2020-06-25 at 2.25.39 PM.pngThrough that change button they can press "unlink" to unlink the entire team.

don't see an option like that.

only see an option to revoke Slack permissions for Trello Slack App

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