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trello activity posted as ME on slack resulting in no notifications

I linked trello and slack account for my team. now everyone gets notified about trelllo activity, except me. what can I do to get notifications in slack?

2 answers

0 votes
Erin Burke Atlassian Team May 27, 2021

Hi @zunairajamil92 ! I'm a PM on the Product Integrations team and we'd love to chat with you, you can reach out to me via email at eburke@atlassian.com smile

0 votes
Lam Atlassian Team Mar 16, 2021

Hi @zunairajamil92 

Thanks for reaching out to the Community! Could you let me know what kind of notification you're expecting? You mentioned that you've already connected Slack and Trello through the integration, are messages being posted to your Slack when something happens in Trello? 

I would suggest checking out our set-up guide for the Slack integration to make sure everything has been configured correctly: https://help.trello.com/article/1049-slack-app

Cheers,

Lam

yes, the messages are being posted to slack. they show up as shown in the attached pic . in this case, "Caelan" created the card. however slack posts it as "zunaira". Is there some way it can get posted as "trello" instead of "zunaira"?

Screen Shot 2021-03-17 at 1.29.15 PM.png

Lam Atlassian Team Mar 17, 2021

Thanks for sending over the screenshot @zunairajamil92 - It looks like you may have just set up the Slack Power-Up without adding the Trello app to your Slack - Could you follow the button at the top of this page to add the Trello app into Slack: https://trello.com/platforms/slack

Let us know how that goes.

Cheers,

Lam

Trello is linked to slack and trello bot is part of channels . perhaps I linked in the wrong order?

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