slowness in cards

Ricardo Paiva
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October 11, 2024

 

The cards are taking a long time to load and it is also very slow to open the attachments.

3 answers

1 vote
Raymond Wang
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 16, 2024

Hi @Ricardo PaivaI'm sorry for the disruption you've experienced with slowness this week. Our team has identified and fixed the issue that was causing this behavior. Please let me know if you are still having trouble, as it should be resolved now.

0 votes
Matyáš Racek October 12, 2024

I can only confirm this. Opening cards is slow, the loading spinner is slow, the list loading is slow, even scrolling. Once I click any card, the FPS drop to some single digit number and it takes ages to load even simplest cards. This is pretty recent change, I suspect it's the switch to new editor, because it was fine for me without that.

0 votes
Brittany Joiner
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 11, 2024

@Ricardo Paiva you can check the trello status here but everything seems operational. Seems to be working okay on my end, so might be an issue with your network connection? Check your internet speed and try restarting your computer or trying from another browser and seeing if that solves it! 

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