Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

send an email notification with carddescription messed up text formatting

The text in the body of notification email ignore all the enter characters (new lines).

The only way a found to separate phrases outside the {carddescription} is the double "\n\n" but inside the {carddescription} I cant add \n\n to any single line.

Must be another way I don't know.

The butler rule is:

when a card is moved into list "Done" by anyone, send an email notification to "{{%Correo}};" with subject "{cardname}" and message "Your {carddescription} \n\n other text, etc.

I searched the web and the blog and found nothing about text formatting inside notification email


1 answer

1 accepted

0 votes
Answer accepted
Ryan Atlassian Team Nov 10, 2020

Hi Yair,

Unfortunately we don't really have text formatting for those email notifications yet. I'm going to note this down though and take it to the team to see if this is something that we could possibly add to our Butler functionality in the future.



Thanks Ryan. I somehow manage to formatting de card description to show relevant information to customer. It's a full report with works done, rejected and final value with paying option list.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Trello

📹 What is Trello?

Hello Community!  My name is Brittany Joiner and I am a Trello enthusiast and Atlassian Community Leader. I'll be sharing with you a series of videos with my top tips on how to best use Trello...

836 views 14 30
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you