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"Something's gone wrong trying to log in" on iPhone

I was able to log in with gmail account on the desktop version and set up a board.

I've now downloaded the app to my iPhone, but can't seem to log in!?  I'm getting the following message:

Something's gone wrong trying to log in. Make sure to log in with Google or SSO if that's how your account is set up.

 

Any suggestions?

1 answer

0 votes
Garrett Atlassian Team Oct 28, 2019

Hey Sophie,

When first setting up and logging in with your account on the web, did you set a password at any point?

If you registered/logged in via Google, then you'll want to take that same route when logging in on your iOS device too.

Alternatively, feel free to reset your Trello password here: https://trello.com/forgot. Once reset, go ahead and try logging in on the mobile app once more.

I hope all that helps!

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