quiero cancelar la suscripcion premium ( es mas no se si es a la que estoy suscripta)

Isabel Juarez
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December 10, 2024

Hola acabo de crear mi cuenta y sin poner ningun metodo de pago me dice que estoy en en plan premium pero no quiero pagar ¿que debo hacer?

2 answers

0 votes
Aaron Pavez _ServiceRocket_
Community Leader
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December 10, 2024

Hola @Isabel Juarez 

Si aun estas en el Trial de Jira premium, puedes bajar a la instancia gratis(Free instance) desde admin.atlassian.com

elijes la pestana de billing -> Jira y cambias el plan a Free.

Mas informacion aqui:

https://support.atlassian.com/subscriptions-and-billing/docs/manage-your-bill-for-standard-and-premium-plans/

Saludos

Isabel Juarez
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
December 10, 2024

gracias por escribirme , pero no pude como ty me dijiste, te dejo el print

no encontre lo siguiente : Trial de Jira premium- 

 

tampoco encontre : elijes la pestana de billing.

Te dejo una imagen

 

image.png

0 votes
Gaurav Kataria
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 10, 2024

All new users get a 14-day Premium trial. It will expire on its own after 14 days. You can subscribe to the Premium plan if you like by adding your credit card details on the workspace billing page.

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