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new team board - members unable to edit even with admin status

Created new small team - all new to Trello. Two members confirmed accounts still cannot edit board (no +add another card) even with Admin rights.  In Members they are showing up on 0 (Zero) boards. They have logged out and re logged in sever times to no avail.  What are we missing? (Other members are still virtual - not yet confirmed).

 

1 answer

0 votes
Garrett Atlassian Team Aug 01, 2019

Hi @Lindan Wharton 

Would you mind reaching out to us at https://trello.com/contact with these two team member's email addresses so we can take a closer look at their accounts, please?

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