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login problems Trello

how can I get access again to my Trello account, after I did a reset of my phone and thus my two factor authentication app?

1 answer

1 accepted

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Answer accepted

Hi! 

 

Let's raise the ticket to the Trello support or  try to follow this instruction

http://help.trello.com/article/1084-troubleshooting-two-factor-authentication

 

 

Hope it helps! 

 

 

Cheers,

Gonchik Tsymzhitov

hi

i'm gonna try it that way. thanks!

kind regards

did u solve the problem ,if yes ,please let me know the way to do that

At that moment the problem was solved, but in the meanwhile my phone has changed again. So the two factor has been reset, so no possibility to log in again. All I have are back-up codes, but can't find where to put them in.

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