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ipad Trello app not working offline

When I open Trello on my iPad offline, instead of getting the last syncd boards, when I try to open a board, I get ’we need the internet to load this board’. Is this normal. Bit poor if it is.

1 answer

0 votes
Mike Atlassian Team Jul 29, 2019

Hi Toby,

 

Have you ever opened that board before on the iPad app? If not, that board hasn't been synced yet, so there's no way to open it for the very first time while offline, unfortunately.

 

Because of the amount of data that might be on certain boards, Trello doesn't pre-load absolutely every board, only ones that you open while online. Those get synced for offline use.

 

I'll be sure to let the team know you'd like to see some improvements there in the future!

Unfortunately, I HAVE opened these boards before on the iPad and I DON'T get the same problem on my iPhone. Strange one.

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