The office will sometimes post issues in slack that are effectively bug reports.
When we spot such a report we create a Trello ticket.
My problem is:
Is there a way to link a trello ticket to a comment in slack? This way, the person reporting the issue can easily find the Trello ticket to see how the issue is been handled.
I know you can hit reply and post the ticket url, but I was hoping for other ideas.
Is it an option to have the user create the Trello card right from within Slack?
We do have a command for that "/trello add [teammates @ mention] [card name]"
That way, the card would be automatically created on the linked board and the link to the card posted in the channel: http://help.trello.com/article/1049-slack-app
Your mileage may vary and this would need to be tested, but Slack provides legacy outgoing webhooks that could be used by a tool like IFTTT to generate cards on a trello board.
Ex: a user could write a message in #support with the text: "ISSUE: Description of the issue" where "ISSUE" is the keyword for a webhook that only listens on #support.
The only other option I can see would be to develop an integration that interacts with Slack's Events or Conversations API.
So you’re using Trello at work, at home and to track your new DIY crafts. The family and co-workers are all on board and everything is organized, color coded and has a due date. But still, there’s so...
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