Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

how to restore an access to the vital Trello board Edited

Hello, Dear all,

I have a private profile in Trello. It is absolutely non-profitable and non-commercial. For some reason, it was registered and associated with my corporate email. Back in April when my Trello asked to change corporate address I swap it with my personal email which based on my own domain and powered by google email service. It might look like a corporate, however, it is just a private non-commercial domain which belongs to me personally. That was my inaccuracy (I definitely have personal generic email on Gmail) and it had been recognised as a company. probably that is fair enough.

The thing is, that I actively use only one bord on this account that I lost access to. It is dedicated to my non-commercial volunteer education activity. More than 20 people exercise results are stored there. That would be a big loss and drama If I lost access to those unique data.

I've just realised today that I don't have access to my Trello board because Trello recognised my new email as a corporate, but it is exactly the personal one.

Could you please help me solve this issue? I would be grateful If I had a chance to change my email and get access to this lost board.

Please, your help is vital!

Thank you in advance for any assistance and advice.

Truly yours,
Vadim Zigangirov

1 answer

1 accepted

1 vote
Answer accepted

Sorry,

thank you all

Problem was successfully sorted!

 

Vadim

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Trello

📹 What is Trello?

Hello Community!  My name is Brittany Joiner and I am a Trello enthusiast and Atlassian Community Leader. I'll be sharing with you a series of videos with my top tips on how to best use Trello...

781 views 13 30
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you