have been Charged close to 900$ in the past week. I currently have th Premium $10USD Per user/month

Jorge R Domínguez
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October 9, 2024

 

 I have been charged close to 900 $ in the past week. I currently have the Premiumpaln which is supposed to charge me $10 USD Per user/monthly.

How can I ask for a refund and an explanation for these charges.

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Alisson Sartor
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 10, 2024

Hello, Jorge!

Welcome to the community.

Could you please submit a request directly to the support team at https://support.atlassian.com/contact/#/?? Since this matter involves sensitive information, it's best to communicate directly with them. Thank you!

Kind Regards
Alisson
Trello team

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