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I have attached a short Loom video of my screen of the problem I am having.
I have set up the zap and selected the info I would like added to the new card but the information I have selected doesn't appear on the card.
Look forward to your help.
The Loom was super helpful thanks.
You definitely have to click on the Sheet fields to fill them in like this:
But other than that, I'm not sure what's going on. That worked fine for me from scratch when I set it up.
Added a new row with some different info:
And card showed up correctly
If the data is not there, the placeholder will be empty.
One way you can go about it is to write a simple piece of code to insert between the zap steps to put in some text if the test condition returns an empty string for the set of potentially null fields.
In Zapier, you can use Code by Zapier and choose the python...there are some useful examples.