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gmail email to trello

does anyone know how to add an email to an existing card in the email to trello option?  when you do it it lets you select which board and card you want to add the info into but in reality it simply makes a new card.  Its very misleading.  I simply want to add an email conversation to an EXISTING card not make a new card.  

1 answer

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Vini Atlassian Team Oct 20, 2020

Hi Eric,

If you open a card and go to the Share option, you will find the specific email to that card. Sending emails to that address will add the email as a comment on that card.

Is that what you were looking for?

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