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cant add new card to list.

Todd Hakanson
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May 20, 2024

when I try to add a new card to a list, it automatically files was to an unknown destination.  Also cannot add any new information to an existing card, it does not hold the info and it automatically disappears when I try to save it.

1 answer

1 vote
Caity
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 20, 2024

It sounds like your board may be read-only. This can happen if the Workspace it belongs to is over the collaborator limit. You can check the Members page for the Workspace to see how many collaborators it has. If it has more than 10, you'll need to either upgrade or remove collaborators in order to make the boards editable again. If it has 10 or fewer, please let me know so that I can help you troubleshoot that.

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