cancel Business Class Trello - yearly subscription

Hi,

I am the admin in a Trello team where we all have a one year subscription to Business Class.

In case we (the full team) want to cancel the subscription before that one year, will we get  pro-rated payment back or is the money for the rest of the paid year just "gone"?

BR Trine

2 answers

0 vote

If for some reason you are unhappy during the first 90 days, we'll be happy to give you a refund.  If you cancel Business Class during the rest of the year, it will set your account to not auto-renew but you will continue to have Business Class until the term expires.

I think that's the official policy anyway, but the truth is if for some reason you are unhappy with Trello, we'll take care of you.  We don't want you to pay for something that leaves you unsatisfied.  

0 vote
Jodi LeBlanc Community Champion Mar 05, 2018

I absolutely love Trello Gold - not having to worry about attachment size, customizing my board backgrounds and the power-ups, definitely worth the monthly subscription :) I also, love that you get a free month for every friend that signs up to use Trello, I got 12 free months as a result :)

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Wednesday in Trello

Get inspired with Trello & earn free Gold

A blank Trello board can be both a beautiful and intimidating thing. How many lists should I have? Is creating 10 labels overkill? How can I best track my progress? Is there a way...

50 views 0 4
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you