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billing customers

Jörg Lauenroth
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August 16, 2023

Hello to the community,

It would be great if you could help me. I am desperately looking for an indication of which account I have with Trello and can't find an answer anywhere. All I know is that I bought an annual licence in November 2022. Consequently, I should be a Professional, right?
In my account, it permanently appears that I am still using the free version. What can I do?
I have paid 357 USD...
Thanks for your help

Best regards


1 answer

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Sayed Bares _ServiceRocket_
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August 16, 2023

@Jörg Lauenroth welcome to the community!

Go to and you will see all of your workspaces for your account. Then expand them all and if you see the billing option then it is a paid workspace and you will see the invoice:

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