Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

assigned admin rights to board but user still can't run advanced features

I have given a team member admin rights to my board but whenever he tries to access certain features, it tells him he needs to be an admin.  One example is that he wasn't able to add power-ups.  Another example is that he can't access the sync option in the Big Picture power-up.  I have verified that he is logged in with the same account that I assigned admin rights to. 

2 answers

Hi @Stuart Frank 

Please excuse me for replying so late. 

Can you confirm if your admin rights issue has been sorted out? If so, was the BigPicture Re-sync issue fixed automatically as a consequence of this?

If it is not the case (the admin rights issue solved, but still missing options on the BigPicture side), I encourage you to raise a ticket via SoftwarePlant's Service Desk so that it is investigated promptly. 

Thank you in advance for considering this. 

Best regards,

Mateusz Sołowianiuk

SoftwarePlant Support

0 votes
Iain Dooley Community Leader Aug 30, 2020

@Stuart Frank it's going to be tricky for the community to help you with that, can you go back to and submit your question directly to Trello?

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Trello

Taco Tuesday: Your favorite Trello blog takeaway

Hello friends! From the community that brought you Welcome Wednesday, Throwback Thursday and Friday Fun, welcome to Taco Tuesday, a weekly discussion about all things Trello. The best part? One Tac...

201 views 10 9
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you